Terms & Conditions

By placing an order with CYNÉ LORÉ, you agree to the following terms and conditions. Please read them carefully before making your purchase.

🛍️ Product Quality & Variations

All wigs are made with 100% raw Vietnamese hair. Due to the nature of raw hair, slight variations in texture, color, or density may occur. This is normal and part of the uniqueness of each unit.

💸 Payment Terms

All payments must be completed in full at checkout. We accept Visa, Mastercard, PayPal, and other secure payment methods. Prices are listed in USD.

🔁 Returns & Exchanges

All sales are final due to the hygienic nature of wigs.
We do not accept returns, refunds, or exchanges unless the item is defective upon delivery. If there is an issue with your order, please email us at contact@cynelore.com within 48 hours of receiving your package.

📦 Shipping Responsibility

CYNÉ LORÉ is not liable for shipping delays caused by the courier or customs. Once your order is shipped, we are no longer in control of delivery timeframes.

🛑 Order Cancellations

Orders cannot be canceled once placed. Please double-check your order details before checkout.

🔒 Privacy

We will never share or sell your personal data. All information collected during checkout is protected and used only to fulfill your order and improve our service.